Customer service and complaints

Words for customer service and complaints: customer and customer service, complaint and complain, problem and faulty item, refund and replace, apologize, staff and manager, wait, warranty, polite and angry. Use this list to solve a problem and complain politely.

18 words · Work · Everyday

Level 1

  1. lo siento — sorry
  2. educado — polite
  3. enfadado — angry
  4. ayudar — help
  5. cliente — customer
  6. reemplazar — replace

Level 2

  1. agradecer — thank
  2. esperar — wait
  3. problema — problem
  4. disculparse — apologize
  5. atención al cliente — customer service
  6. queja — complaint

Level 3

  1. reembolsar — refund
  2. gerente — manager
  3. garantía — warranty
  4. personal — staff
  5. quejarse — complain
  6. defectuoso — faulty

Start practice